Expectation
Sophie Heaviside

Exception vs expectation

When we start a new job we all want to make a good impression – when an important piece of work is on our desk, or a deadline is looming, we may work through lunch or put in some overtime. But what happens when that becomes the norm? Sophie Heaviside says lockdown has potentially made the situation worse.

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James Bennett

Forget ‘Best Practices’ – Focus on “Brilliant Basics”

I’ve spent 30 years listening to Consultants heralding “best practice” like some holy grail to be achieved. And I’ve watched as no-one seems to get there. But worse than that, over-engineering to a theoretical perfection has left many HR Teams struggling to achieve even the basics in a reasonable amount of time. How about we start with the “brilliant basics” instead; an achievable, realistic, productive and faster exercise?

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James Bennett

HR Systems are dead – long live the experience!

James Bennett has spent over 30 years watching the transformation of HR technology from the early days through to the sophisticated solutions now available to us. He argues that they have moved on from being simply “tools” to an integrated part of the overall experience for employees and customers.

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