GrandVision is a global leader in optical retailing and delivers high quality and affordable
eye care to people around the world. Their HR and IT departments based in the
Netherlands teamed up with iXerv to tackle the laborious legacy processes around their
people data, where an eye for detail is vital when dealing with such sensitive information.
In the first of our regular HR secret diaries our diarist ponders on what to do when a seemingly enthusiastic new recruit doesn’t turn up on their first day. Forgivable?